AI should make people more capable, not more replaceable.
Flowgrammer is a Canadian AI automation practice. We build systems that remove friction from operating work so the people in a business can spend their attention on judgment, relationships, and decisions.
AI handles the friction. People create the value.
Most operating problems are not a shortage of software. They are unclear ownership, fragmented information, manual coordination, and decisions that wait on someone finding context.
We do not frame automation as headcount reduction. A system that removes a person's context also removes the accountability that made the work trustworthy.
Founder: Craig Major
Craig founded Flowgrammer to bring senior product and operations thinking to AI automation work. He leads engagements directly: scoping the workflow, deciding what software should handle, and making sure the system has an owner after launch. He also hosts the AI Builder Café, a recurring Toronto community session for people building with AI.
How we operate
- Engagements are scoped in writing before work begins, with a named deliverable and an acceptance definition.
- Every system has a business owner on the client side and a documented escalation path.
- We say no when a process fix or a tool you already own would be enough.
- We publish claims only when the source is verifiable and the client has approved it.
Based in Toronto, working across Canada
Flowgrammer is based in Toronto and works with companies across Canada. Most delivery is remote, with working sessions scheduled around the people who own the process.